Certificate of Excellence Tripadvisor

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Tourism merit award

  • Jan van den Hoogen

    14-Nov-2021

    All what we expected. Bright, modern and in the very centre of Madrid. The staff is very friendly. Lovely Stay.

  • Francisco Gamez

    6-Nov-2021

    Este Hotel lo repetimos cada año que vamos a Madrid. No hay nada negativo de este Gran hotel que deberia tener 5 estrellad. Marta la sra que limpia la habitacion 10 puntos amable y siempre eataba alli para nosotros. Franciaco Javier el sr del frint desk 10 puntos muy amable y pendiente de todo lo qie necesitamos al igual que todos alli. Mucho respeto y orientadoa a la atencion del cliente. El restaurant limpieza y calidad de comida 10 puntos. Meseros muy pendiente de nuestras necesidades. De verdad este hotel sugue siendo niestra segunda casa en Madrid. 5 estrellas para todos.

  • Bianca Gortenmulder

    5-Nov-2021

    The staff was super friendly and willing to help us in anyway they can. It is that the hotel is not close enough to the hospital and physical therapy, otherwise we would stay here again.

  • Gary Broussard

    4-Nov-2021

    In 1981 I stayed here and enjoyed a good stay. Today, the hotel is even more wonderful than before. Much more modern and luxurious - we completely enjoy our balcony room. The breakfast was wonderful and the staff was very helpful. We will be back....perhaps sooner than you think!

  • Hotel guest

    26-Nov-2019

    The reception and service are awesome and provided good guidance on how to navigate the city and options for a day trip to other towns in Madrid. We are so blessed with great customer service and friendly people in the hotel. I will definitely recommend this hotel to all of my friends. Thanks again! ??

    • Hotel response

      Dear Guest, Thank you so much for such a wonderful review. We are very happy to know that you enjoyed your stay with us. We like to tailor made each stay to transform your experience into an unforgettable memory. Thank you for recommending us! We are looking forward to welcome you back in what is now your Home in Madrid. Kind regards, Guest Relations Manager