What our guests say
"Excellent"
Fabulous hotel! Great location! The rooms are gorgeous, the staff helpful and professional. It was the perfect hotel experience. I wish every hotel was like this. Thank you for an amazing stay.
Stacy Kihlstrom
17-Apr-2024
17-Apr-2024
"Excellent"
"Excellent"
Beautiful accommodations in the Arenal Deluxe room in an ideal location for exploring Old Madrid on foot and less than a five minute walk to Opéra or Sol metro stations. Perfect. Staff were warm, welcoming & professional. Highly recommend.
Curtis Byrnes
17-Apr-2024
17-Apr-2024
"Excellent"
"Excellent"
Excellent position in the city. Great hotel (and breakfasts!). Staff very helpful and accommodating.
Hotel guest
13-Apr-2024
13-Apr-2024
"Excellent"
"Very good"
We had a wonderful stay at the hotel. Nice location and nice rooms.
Hotel guest
13-Apr-2024
13-Apr-2024
"Very good"
"Excellent"
Superb hotel
Hotel guest
9-Apr-2024
9-Apr-2024
"Excellent"
"Excellent"
The location was really great, and all the staff were very friendly. The clean room with all the necessary amenities was also convenient and nice.
Hotel response
Dear Guest, Thank you so much for such a lovely review. We are very happy to know that you enjoyed every aspect of the hotel. We hope to welcome you back again. Kind regards, Talía Guest Relations Manager
Hotel guest
10-Oct-2023
10-Oct-2023
"Excellent"
"Excellent"
The entire staff was great from the front desk to the breakfast staff. The hotel is centrally located. Rooms are clean.
Hotel response
Dear Claudia, Thank you for taking the time to write us such a wonderful review. Due to our location, we are a few minutes walking from the main touristic attractions of Madrid and surrounded by a great variety of bars, restaurants and shops from which to choose. We are glad to know that you had a lovely time. We hope to welcome you back the next time that you visit the city. Kind regards, Talía Guest Relations Manager
claudia Quan
9-Oct-2023
9-Oct-2023
"Excellent"
"Excellent"
We had a very comfortable stay!
Hotel response
Dear Guest, Thank you so much for such a lovely review. We are happy to know that you enjoyed your stay with us. Kind regards, Talía Guest Relations Manager
Hotel guest
10-Jul-2023
10-Jul-2023
"Excellent"
"Excellent"
Best location, great helpful staff, clean rooms, recommend to anybody visiting Madrid. I will be visiting Madrid often. I Will come back again for sure.
Hotel response
Dear Guest, Thank you very much for such a wonderful review. We are just a few steps away from the main touristic attractions of the city. We would be delightful to welcome you back once again to our Hotel the next time that you visit the city. Kind regards, Guest Relations Manager
Haitham Al jawhari
7-Jul-2023
7-Jul-2023
"Excellent"
"Very good"
Fantastic hotel, centrally located close to all the action. Staff very helpful and attentive, rooms and facilities were lovely. Only slight issue was the noise from the street below, could do with upgrading the efficiency of the windows to block out the noise.
Hotel response
Dear Mr. Little, Thank you very much for such a wonderful review. We are very happy to know that you loved our Hotel. Our Team works every day in order to make your experience an unforgettable memory. Thank you for your suggestion. Our windows have double glazing, nonetheless we have taken note and let our maintenance team know in order to improve the system. We hope to welcome you back in what is now your Home in Madrid. Kind regards, Talía Guest Relations Manager
Mark Little
27-Nov-2022
27-Nov-2022
"Very good"
"Excellent"
We really enjoyed our stay. All the staff were very friendly and helpful. The breakfast was great. The hotel is very central and you can reach everywhere on foot or the underground stations nearby.
Hotel response
Dear Mr. Peart, Thank you for taking the time to write us such a delightful review. We are happy to know that you had an amazing time with us and that you enjoyed all the aspects of the Hotel.We are located in the center of Madrid, having the main touristic attractions just a few minutes walking from us. We are looking forward to welcome you back in what is now your Home in Madrid. Kind regards, Talía Guest Relations Manager
Colin Peart
20-Nov-2022
20-Nov-2022
"Excellent"
"Excellent"
Wonderful location, friendly staff, good breakfast, excellent value for the money, highly recommend
Hotel response
Dear guest: Thank you for taking the time to write us such a delightful review. We are very happy to know that you loved our Hotel. We are very happy to know that your experience in our Hotel was greater than expected. Thank you again, and we look forward to welcome you next occasion. Regards, Emilio. Front desk
Hotel guest
18-Aug-2022
18-Aug-2022
"Excellent"
"Excellent"
Excellent hotel. Great location. Awesome breakfast. Everything was perfect
Hotel response
Dear guest: Thank you for taking the time to write us such a delightful review. We are very happy to know that you loved our Hotel. Our Team works every day in order to make your experience an unforgettable memory. We thank you very much, and we look forward to welcome you in the future. Regards. Emilio. Francisco I hotel
maria zelaya
16-Aug-2022
16-Aug-2022
"Excellent"
"Excellent"
My family stayed for a week in Hotel Francisco in July, and enjoyed a wonderful stay. This is our second time at the hotel, and we noticed the vast improvements made since our last stay in 2019. The entire hotel was renovated, bathrooms new, rooms comfortable and clean. The location is perfect, 5 min walk to Puerto del Sol, Plaza Mayor, Gran Via, Royal Palace. You couldn't be more central as the hotel is surrounded by sites, shopping, and restaurants. Close to subway stations too. Most importantly, the staff is friendly and VERY helpful, always happy to ensure guests have a pleasant stay. For example, Marina in the front desk spent 30 minutes on the phone to help me fix travel arrangements with the airline. For breakfast, the staff in the restaurant are courteous and attentive. Kudos to the entire team of Hotel Francisco !! We will be back and highly recommend the hotel.
Hotel response
Estimated guest, Thank you for taking the time to write us such a delightful review. We are very happy to know that you loved our Hotel. Our Team works every day in order to make your experience an unforgettable memory. We would be delightful to welcome you back once again to our Hotel the next time that you visit the city. Kind regards, Emilio. Francisco I hotel
Hotel guest
7-Aug-2022
7-Aug-2022
"Excellent"
"Excellent"
Great place in a great location. The staff along with those who worked the breakfast buffet were extremely friendly and accomodating.
Hotel response
Dear Guest: Thank you for taking the time to write us such a delightful review. We are very happy to know that you loved our Hotel. Our Team works every day in order to make your experience an unforgettable memory. We look forward to welcome you back! Kind regards, Talía Guest Relations Manager
Hotel guest
8-Jul-2022
8-Jul-2022
"Excellent"
"Excellent"
We thoroughly enjoyed our stay! The hotel has a great location, central to all of the things we wanted to do (Royal Palace, el Rastro, Retiro, museums, proximity to metro). Breakfast being included was a really nice touch, and the food was great! Rooms were very comfortable, and the view out our balcony onto Calle de Arenal was awesome! Hotel personnel at the front desk were very pleasant, and very helpful with restaurant recommendations and reservations, as well as general information about the surrounding area! Thank you for an absolutely wonderful stay!
Hotel response
Estimated guest: Thank you for your nice and positive comments on your stay at our property. We are happy to know that you found everything as you expected. We work everyday to do our best for our guests. we look forward to see you back in Madrid. All the best, Emilio. Francisco I Hotel
Steven Tufillaro
7-Jul-2022
7-Jul-2022
"Excellent"
"Very good"
Great location and nice hotel. The beds were huge and very comfortable. The only downside to my room was it didn’t have a window. I had a problem with my shower but it was quickly resolved. Would recommend this hotel.
Hotel response
Thank you very much for such an amazing review. We are very happy to know that you loved our Hotel. Our Team works every day in order to make your experience an unforgettable memory. We would be delightful to welcome you back once again to our Hotel the next time that you visit the city. KInd regards from the staff
Hotel guest
26-Jun-2022
26-Jun-2022
"Very good"
"Excellent"
Great location for walking around Madrid. Nice breakfast buffet. The staff were wonderful.
Hotel response
Dear Guest: Thank you very much for such a wonderful review. Due to our location, we are a few minutes walking from the main touristic attractions of Madrid and surrounded by a great variety of bars, restaurants and shops from which to choose. We hope to welcome you back in what is now your Home in Madrid. Kind regards, Guest Relations Manager
Hotel guest
9-Jun-2022
9-Jun-2022
"Excellent"
"Excellent"
Beautiful hotel, with the perfect location. This was our second stay at Francisco I, and we’d stay again on a future visit to Madrid.
Hotel response
We are very happy to know that you loved our Hotel. Our Team works every day in order to make your experience an unforgettable memory, and we hope to welcome you back in what is now your Home in Madrid. All the best! Francisco I staff
Hotel guest
28-May-2022
28-May-2022
"Excellent"
"Excellent"
Fantastic in a beautiful part of Madrid, I love it!!!
Ada Breedveld
8-May-2022
8-May-2022
"Excellent"
Special offers
Buffet Breakfast Included
Enjoy a wide assortment in our buffet breakfast
from €140 per night
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Book 10 days in advance and save 10% on your stay
from €140 per night
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