Know what our guests think of us!

Hotel guest

friendly staff. Very clean hotel. good locations, in centre of town.

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  Hotel response

  Dear Guest, Thank you very much for such an amazing review. We are very happy to know that you loved our Hotel. Our Team works every day to make your experience an unforgettable memory. We are located just a few steps away from the main attractions of the city. We are looking forward to welcome you back in what is now your Home in Madrid. Kind regards, Guest Relations.

Hotel guest

Excellent location and good value for family suite. Would definitely recommend to others and stay again.

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  Hotel response

  Dear Guest, Thank you so much for such a wonderful comment! We are very happy to know that your experience in our Hotel was greater than expected. We are located in a pedestrian street in the center of Madrid and just a few steps away from the main attractions of the city. We work every day in order to make your experience an unforgettable memory. We hope to welcome you back in what is now your Home in Madrid. Kind regards, Guest Relations

Paul Sheff

Hotel Francisco I is a fabulous place to stay if you want to be somewhere in the center of Madrid. Aside from the location, the staff is very helpful and attentive, the room we stayed in was perfect (loved the balcony), and breakfast in the hotel's downstairs dining room was just what we needed before setting off for the day. We will definitely stay here again on our next trip to Spain, which we hope is not too far from now.

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  Hotel response

  Dear Guest, Thank you very much for such an amazing review. We are very happy to know that you loved our Hotel. Our Team works every day to make your experience an unforgettable memory. We are located just a few steps away from the main attractions of the city. We are looking forward to welcome you back in what is now your Home in Madrid. Kind regards, Guest Relations.

Leslie Keeney

Great central location. Short walk to Royal Palace and the city's awesome metro. Quiet, comfortable room and friendly staff. Will stay here again.

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  Hotel response

  Dear Guest, Thank you very much for such a wonderful comment. We are delighted to know that you had an amazing time with us and that you enjoyed all the aspects of the Hotel. We are located in the center of Madrid, having the main touristic attractions just a few minutes walking from us. We hope to welcome you back in what is now your Home in Madrid. We are very happy to know that we exceeded your expectations. Kind regards, Guest Relations.

Adriana Padilha Barreto

Good service Good breakfast Very ckean Nice decoration

Hotel guest

Very friendly staff, clean and comfortable room

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  Hotel response

  Dear Guest, Thank you very much for such an amazing review. We are very happy to know that you loved our Hotel. Our Team works every day to make your experience an unforgettable memory. We are looking forward to welcome you back in what is now your Home in Madrid. Kind regards, Guest Relations.

Tracy Cluley

Fantastic location. This hotel feels 5 star from the quality of the rooms through to the breakfast and the staff. Would definitely stay here again and recommend it to any one wanted a memorable stay in a lovely city.

Hotel guest

We are from Charleston, SC. We chose this hotel because it was recommended by friends. We enjoyed our stay! We do not speak Spanish, but the front desk staff helped us with everything we needed.

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  Hotel response

  Dear Guest, Thank you for taking the time to write us such a wonderful review. We are very happy to know that you enjoyed your stay with us. Our Team works every day to make your experience an unforgettable memory. We hope to welcome you back in what is now your Home in Madrid. Kind regards, Guest Relations.

Hotel guest

A nice room with lots of windows kept clean and tidy. No problems.

Hotel guest

Un remanso en medio del bullicio de Madrid. Localización inmejorable y servicio excelente.

Leona Rennie

Hotel Francisco 1 is centrally located to all of the main attractions in Madrid. Upon arrival at the hotel, we were greeted with a refreshing drink and after checking in, we were immediately escorted to our room. The room was inviting and when you closed the window shudders, it was quiet to enjoy a peaceful sleep. The breakfast was delicious with a nice variety to choose from....not to mention the complimentary champagne! The attractive decor, excellent customer service, and exceptional accommodations makes makes this hotel number 1 on my list. Thank you!

Ingrid Kornmesser

The people at the reception were always very friendly and very helpful.

Christian Lysholm

Great hotel, good location, great value, I will come back next time I am in Madrid.

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  Hotel response

  Dear Guest, Thank you very much for such a wonderful comment. We are delighted to know that you had an amazing time with us and that you enjoyed all the aspects of the Hotel. We are located in the center of Madrid, having the main touristic attractions just a few minutes walking from us. We hope to welcome you back in what is now your Home in Madrid. Kind regards, Guest Relations.

Hotel guest

The cost-effective hotel, the great location in the heart of the Madrid and with very friendly staff :-)

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  Hotel response

  Dear Guest, Thank you very much for such an amazing review. We are very happy to know that you loved our Hotel. Our Team works every day to make your experience an unforgettable memory. We are located just a few steps away from the main attractions of the city. We are looking forward to welcome you back in what is now your Home in Madrid. Kind regards, Guest Relations.

Ingrid Lucas

Beautiful hotel! Amazing rooms with big connfortable beds. Very delicious breakfast buffet with very good Coffee. The hotel staff was very friendly and helpful.

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  Hotel response

  Dear Guest, Thank you very much for such a wonderful comment. We are delighted to know that you had an amazing time with us and that you enjoyed all the aspects of the Hotel. We take care of every detail in order to make your stay with us an unforgettable memory. We hope to welcome you back in what is now your Home in Madrid. We are very happy to know that we exceeded your expectations. Kind regards, Guest Relations.

Bogdan Cojocaru

Great hotel, perfect location, nice service !

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  Hotel response

  Dear Guest, Thank you for taking the time to write us such a delightful review. We are very happy to know that you enjoyed your stay with us. We hope to welcome you back in what is now your home in Madrid. Kind regards, Guest Relations.

Cindy Bradshaw

Wonderful hotel, great location, super staff. I highly recommend!!!

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  Hotel response

  Dear Guest, Thank you very much for taking the time to write us such a delightful review. We are very happy to know that you enjoyed your stay with us and liked every aspect of the Hotel. We like to tailor made each stay to transform your experience in to an unforgettable memory. We hope to welcome you back in what is now your Home in Madrid! Kind regards, Guest Relations.

Rune Nordbye

Very nice room 401. 4 beds. Very good wifi. Very good AC! Superb breakfast!! Location fantastic!!

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  Hotel response

  Dear Guest, Thank you for taking the time to write us such a delightful review. We are very happy to know that you enjoyed your stay with us and specially our breakfast. We hope to welcome you back in what is now your home in Madrid. Kind regards, Guest Relations.

Sonia Morales

Clean rooms and excellent customer service!

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  Hotel response

  Dear Guest, Thank you for taking the time to write us such a delightful review. We are very happy to know that you enjoyed your stay with us and liked our rooms. The Hotel Team works every day in order to make your experience an unforgettable memory. We hope to welcome you back in what is now your home in Madrid. Kind regards, Guest Relations.

Mariela Arze

Muy buen hotel y muy buena atencion. El desayuno super y el cuarto amplio y comodo .Muchas Gracias!

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  Hotel response

  Querido Huésped, Muchas gracias por su estupendo comentario. Nos alegra mucho saber que pasó una agradable estancia con nosotros y que le gustó todos los aspectos del Hotel y sobre todo el desayuno. Nuestro Equipo trabaja de forma diaria para poder hacer de su estancia un recuerdo inolvidable. ¡Muchas gracias a ustedes! Esperamos recibirle de nuevo en lo que ahora es su casa en Madrid. Reciba un cordial saludo, Guest Relations.

Dante Villa

Excellent hotel. Great customer service. All specific requests were met. Really clean and spacious enough for our family of four. Great location. Perfect hotel. I have nothing bad to say. I was extremely satisfied. Really great place to stay.

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  Hotel response

  Dear Guest, Thank you very much for such a wonderful comment. We are delighted to know that you had an amazing time with us and that you enjoyed all the aspects of the Hotel. Specially our spacious family rooms. We hope to welcome you back in what is now your Home in Madrid. Kind regards, Guest Relations.

Manu Rönkkö

The hotel is very comfortable and the different styles of decorations give the hotel a very classy look. The location is brilliant and the service of staff members fluent to ensure a good stay. I would happily return to hotel Francisco during future stays in Madrid.

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  Hotel response

  Dear Guest, Thank you for taking the time to write us such a delightful review. We are very happy to know that you enjoyed your stay with us and liked our rooms and different styles. The Hotel Team works every day in order to make your experience in an unforgettable memory. We hope to welcome you back in what is now your home in Madrid. Kind regards, Guest Relations.

Hotel guest

Posizione strategica. Pulizia ottima.

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  Hotel response

  Dear Guest, Thank you very much for such a wonderful review. We are very happy to know that you enjoyed your stay with us. We work every day in order to make your experience in to an unforgettable memory. We hope to welcome you back in the near future. Kind regards, Guest Relations

Christopher Bradley

A nice, clean hotel in a good location. Staff was helpful in obtaining a taxi at checkout.

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  Hotel response

  Dear Guest, Thank you very much for such a wonderful review. We are very happy to know that you enjoyed all aspects of our Hotel. The Team works everyday in order to make your experience into an unforgettable memory. The Hotel Team is always there to help you as much as we can. We hope to welcome you back in what is now your home in Madrid. Kind regards, Guest Relations.

Susan Strickland

Thank you to the reception and concierge team for making our stay so fabulous! My daughter and I stayed at Hotel Francisco I for a 4-night stay and can't say enough about this boutique hotel. From the moment we arrived until we departed, we were treated royal. An absolutely charming property 300m from the heart of Madrid's city centre. Contemporary interior with a fabulous breakfast option. We can't wait to return for another visit and will highly recommend this hotel to our family and friends.

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  Hotel response

  Dear Guest, Thank you very much for taking the time to write us such a delightful review. We are very happy to know that you enjoyed your stay with us and liked every aspect of the Hotel. We like to tailor made each stay to transform your experience in to an unforgettable memory. We hope to welcome you back in what is now your Home in Madrid! Kind regards, Guest Relations.

Joan Mcmahon

This hotel is in a great location to visit all the tourist spots. It's located on a pedestrian street, very safe and many eateries. The staff were very accomodating, pleasant and willing to advise or book tours. The hotel has recently been renovated and housekeeping keeps things shinning. Metro just down the street--an easy walk. Boston, Ma

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  Hotel response

  Dear Guest, Thank you very much for taking this time to write us such a wonderful review. We are very happy to know that you enjoyed your stay with us. Due to our location, we are a few minutes walking from the main touristic attractions of Madrid and surrounded by a great variety of bars, restaurants and shops from which to choose. We work every day in order to make your experience a beautiful memory to remember. We hope to welcome you back in what is now your Home in Madrid. Kind regards, Guest Relations.

Hotel guest

Brilliant location, clean, modern rooms and friendly staff. Easy airport connections. Would recommend it

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  Hotel response

  Dear Guest, Thank you very much for such a wonderful comment. We are delighted to know that you had an amazing time with us and that you enjoyed all the aspects of the Hotel. We are located in the center of Madrid, having the main touristic attractions just a few minutes walking from us. We hope to welcome you back in what is now your Home in Madrid. Kind regards, Guest Relations.

Hotel guest

Our stay was absolutely wonderful! Beautiful room, helpful and friendly staff, great location.

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  Hotel response

  Dear Guest, Thank you very much for such a wonderful review. We are very happy to know that you enjoyed all aspects of our Hotel. The Team works everyday in order to make your experience into an unforgettable memory. We hope to welcome you back in what is now your home in Madrid. Kind regards, Guest Relations.

Hotel guest

We had a great stay! The location is super, people are very friendly, will come back!

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  Hotel response

  Dear Guest, Thank you very much for such a wonderful comment. We are delighted to know that you had an amazing time with us and that you enjoyed all the aspects of the Hotel. We work everyday in order to make your experience an unforgettable memory. We hope to welcome you back in what is now your Home in Madrid. Kind regards, Guest Relations.

IRINA SHANGINA

Perfect hotel, excellent staff, spacious room with 2 bathroom, good breakfast. I would recommend.

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  Hotel response

  Dear Guest, Thank you for taking the time to write us such a delightful review. We are very happy to know that you enjoyed your stay with us and liked our rooms. The Hotel Team works everyday in order to make your experience in an unforgettable memory. We hope to welcome you back in what is now your home in Madrid. Kind regards, Guest Relations.

David Segrave

Superb location, well appointed room with very comfortable bed and good views. Excellent breakfast and service.

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  Hotel response

  Dear Guest, Thank you for taking the time to write us such a delightful review. We are very happy to know that you enjoyed your stay with us and specially our breakfast. We hope to welcome you back in what is now your home in Madrid. Kind regards, Guest Relations.

Paulette Damico

Spotlessly clean. Good staff. Friendly hard working cleaners. Good breakfast. Quiet rooms. Great decor. Good shower. Loved everything

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  Hotel response

  Dear Guest, Thank you very much for such a wonderful review. We are very happy to know that you enjoyed all aspects of our Hotel. The Team works everyday in order to make your experience into an unforgettable memory. We hope to welcome you back in what is now your home in Madrid. Kind regards, Guest Relations.

Neil Duggan

A great hotel in a superb location. The family suite was ideal for us. Hotel staff were very helpful. The only improvement would be our room lacked an outside window which we didn't like.

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  Hotel response

  Dear Guest, Thank you very much for taking the time to write such a wonderful review. We are very happy that you enjoyed the stay with us and that you liked all the facilities of the Hotel. Due to our location, we are a few steps away from the main touristic attractions of the city as well as surrounded by Madrid’s lifestyle. We hope to see you in your next trip to Madrid. Kind regards, Guest Relations

Hotel guest

Great location, charming staff and well appointed hotel. We were very disappointed that we only had one night with you when we had booked and paid for two. Our travel plans were severely disrupted by a flight delay which caused a knock on effect and we were unable to get to Madrid in time for our first night.

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  Hotel response

  Dear Guest, Thank you very much for writing such a wonderful comment. It is delightful to know that you enjoyed your stay with us. Our team works every day in order to improve the experience of each guest. We are sorry to know that you could not enjoy the entire stay due to a disruption in your journey. We hope to welcome you back in what is now your Home in Madrid. Kind regards, Guest Relations.

ESTELLE MOREAU

The location is just perfect, everyone was nice and helpful and the terrace room was just fantastic. I will definitely stay there again next time I visit Madrid.

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  Hotel response

  Dear Guest, Thank you very much for such a wonderful review. We are very happy to know that you enjoyed your stay with us and that you were delighted with our rooms with terrace, from which you enjoyed the vibrant city underneath you. We work every day in order to make your experience in to an unforgettable memory. We hope to welcome you back in the near future. Kind regards, Guest Relations

virginia ferro

The staff was very helpful on resolving the issues I had with the bedroom allocated. The breakfast menu was good and clean and spacious dining room

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  Hotel response

  Dear Guest, Thank you very much for taking the time to write us such a positive review. We are very happy to know that you enjoyed your stay with us. We work each day in order to make your experience an unforgettable memory. We hope to welcome you back in what is now your Home in Madrid. Kind regards, Guest Relations

Evelyn Shaw

Friendly and helpful staff, great location and a bargain for the quality.

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  Hotel response

  Dear Guest, Thank you for writing us such a pleasant review. We are delighted to know that we exceeded your expectations and you enjoyed your stay with us. We are surrounded by a great variety of bars, restaurants and shops from which you can enjoy the lifestyle of the capital. We hope to welcome you back in the near future. Kind regards, Guest Relations

Hotel guest

Just perfect! Location and staff

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  Hotel response

  Dear Guest, Thank you very much for taking the time to write such a nice review. We are very happy that you enjoyed the stay with us. We work every day in order to make your experience an unforgettable memory. We hope to see you in your next trip to Madrid. Kind regards, Guest Relations

VINCENZO PATE

Wonderful

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  Hotel response

  Dear Guest, Thank you for your fantastic review. We are very happy that you had such a pleasant stay with us. We hope to welcome you back in the near future. Kind regards, Guest Relations.

Mark Kranich

Great place to stay at very good rate. Only thing missing and hence only 4, not 5 stars is there is no bar. I believe this is being addressed as there is renovations being carried out...

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  Hotel response

  Dear Guest, Thank you very much for taking the time to write us such a positive review. We are very happy to know that you enjoyed your stay with us. We work each day in order to make your experience an unforgettable memory. Thank you very much for your comment, we will make note of it. Indeed, there is a renovation being carried out in order to improve our facilities. We hope to welcome you back in what is now your Home in Madrid. Kind regards, Guest Relations

Hotel guest

Hotel Francisco proved to be a good choice for our stay in Madrid. Good location, quiet room, good breakfast all at reasonable cost.

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  Hotel response

  Dear Guest, Thank you very much for such a wonderful comment. It is delightful to know that you enjoyed your stay with us.The Team works every day in order to make your experience an unforgettable memory. We are surrounded by a great variety of bars, restaurants and shops from which you can enjoy the lifestyle of the capital. We hope to welcome you back in the near future. Kind regards, Guest Relations

Kylee Cunningham

Pleasant front desk receptionists! Clean rooms with AC! Easy to find location!

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  Hotel response

  Dear Guest, Thank you very much for such a wonderful comment. It is delightful to know that you enjoyed your stay with us. Our team works every day in order to improve the experience of each guest. We hope to welcome you back in the near future. Kind regards, Guest Relations

Hallie Bowie

The Hotel Francisco I made for an excellent start to our vacation in Spain. We definitely felt like we had arrived in Europe with the beautifully updated bathroom! The beds were comfortable, the location was excellent, and the staff was friendly and helpful. Very nice.

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  Hotel response

  Dear guest, Thank you for taking the time to write such a nice review. We are very happy that you enjoyed your stay with us and that you liked our rooms and facilities. Our Team works everyday in order to enhance the experience of our guests.Due to our location we are just a few minutes walking from the main tourist attractions of Madrid. We hope to welcome you back in what is now your Home in Madrid. Kind regards, Guest Relations.

William Roe

We thoroughly enjoyed our five night stay at the Hotel Francisco I. The hotel was ideally located just 1 1/2 blocks from the Puerto de Sol on a pedestrian walkway. The breakfast for 9.99 Euros was filling and offered an extensive option of foods to eat. The rooms were newly furnished and air-conditioned. And best of all the staff were warm, friendly and courteous. This is a great place to stay for a reasonable price in one of Europe's greatest cities, Madrid.

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  Hotel response

  Dear Guest, Thank you very much for such a wonderful comment. It is delightful to know that you enjoyed your stay with us. Our team works every day in order to improve the experience of each guest. We are surrounded by a great variety of bars, restaurants and shops from which you can enjoy the lifestyle of the capital.  We hope to welcome you back in what is now your home in Madrid.  Kind regards,  Guest Relations

Clint Waltz

Wonderful hotel and the staff is fabulously courteous and helpful. The location is unbeatable, close to markets, sites, and culture. Would stay in the Francisco I the next time I'm in Madrid.

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  Hotel response

  Dear Guest, Thank you very much for such a wonderful comment. It is delightful to know that you enjoyed your stay with us and that we exceeded your expectations. Our team works every day in order to improve the experience of each guest. Due to our location, we are a few steps away from the main touristic attractions of the city as well as surrounded by Madrid’s lifestyle. We hope to welcome you back in what is now your home in Madrid. Kind regards,  Guest Relations