What our guests say
"Excellent"
Hotel guest
8-Jul-2022
8-Jul-2022
"Excellent"
"Excellent"
We thoroughly enjoyed our stay! The hotel has a great location, central to all of the things we wanted to do (Royal Palace, el Rastro, Retiro, museums, proximity to metro). Breakfast being included was a really nice touch, and the food was great! Rooms were very comfortable, and the view out our balcony onto Calle de Arenal was awesome! Hotel personnel at the front desk were very pleasant, and very helpful with restaurant recommendations and reservations, as well as general information about the surrounding area! Thank you for an absolutely wonderful stay!
Hotel response
Estimated guest: Thank you for your nice and positive comments on your stay at our property. We are happy to know that you found everything as you expected. We work everyday to do our best for our guests. we look forward to see you back in Madrid. All the best, Emilio. Francisco I Hotel
Steven Tufillaro
7-Jul-2022
7-Jul-2022
"Excellent"
"Very good"
Great location and nice hotel. The beds were huge and very comfortable. The only downside to my room was it didn’t have a window. I had a problem with my shower but it was quickly resolved. Would recommend this hotel.
Hotel response
Thank you very much for such an amazing review. We are very happy to know that you loved our Hotel. Our Team works every day in order to make your experience an unforgettable memory. We would be delightful to welcome you back once again to our Hotel the next time that you visit the city. KInd regards from the staff
Hotel guest
26-Jun-2022
26-Jun-2022
"Very good"
"Excellent"
Great location for walking around Madrid. Nice breakfast buffet. The staff were wonderful.
Hotel response
Dear Guest: Thank you very much for such a wonderful review. Due to our location, we are a few minutes walking from the main touristic attractions of Madrid and surrounded by a great variety of bars, restaurants and shops from which to choose. We hope to welcome you back in what is now your Home in Madrid. Kind regards, Guest Relations Manager
Hotel guest
9-Jun-2022
9-Jun-2022
"Excellent"
"Excellent"
Beautiful hotel, with the perfect location. This was our second stay at Francisco I, and we’d stay again on a future visit to Madrid.
Hotel response
We are very happy to know that you loved our Hotel. Our Team works every day in order to make your experience an unforgettable memory, and we hope to welcome you back in what is now your Home in Madrid. All the best! Francisco I staff
Hotel guest
28-May-2022
28-May-2022
"Excellent"
"Excellent"
Fantastic in a beautiful part of Madrid, I love it!!!
Hotel response
We are very happy to know that you loved our Hotel. Our Team works every day in order to make your experience an unforgettable memory, and we hope to welcome you back in what is now your Home in Madrid. All the best! Francisco I staff
Ada Breedveld
8-May-2022
8-May-2022
"Excellent"
"Excellent"
What a delightful experience we had at the hotel! The staff was so helpful. Our room was very attractively appointed and very clean. The view was lovely. And the location was so convenient. We look forward to returning, hopefully very soon.
Hotel response
We are very happy to know that you loved our Hotel. Our Team works every day in order to make your experience an unforgettable memory, and we hope to welcome you back in what is now your Home in Madrid. All the best! Francisco I staff
Hotel guest
29-Apr-2022
29-Apr-2022
"Excellent"
"Excellent"
Excellent from start to finish. Staff were friendly and welcoming. Location is perfect for visiting Madrid. Rooms were good size for city like this, nicely furnished, comfortable and clean. Also very quiet. The price was good value for money and the breakfast was good quality. Would recommend
Hotel response
Thank you for your warm comments, we are really glad to know that you hace been well, and we hope you enjoyed all your free time in our city. This is your home, for anything you need. All the best! Francisco I staff
Neil Harper
6-Apr-2022
6-Apr-2022
"Excellent"
"Excellent"
This was our second stay at Hotel Francisco I. This time our stay was in March 2022. We were very satisfied with our hotel room, the hotel modern decor, the breakfast buffet and especially the hotel front desk staff. We were given a room with a small balcony on the fourth floor, which was an upgrade. A lovely surprise since we only reserved a standard room. For us the balcony was a "window" to the "pulse of Madrid" We love to people watch from our balcony and watch tourists and locals walking the pedestrian only street Calle Arenal. Their breakfast had a variety items to choose from, great coffee machine, fresh juices, variety of baked breads and pastries and some healthy options, such as oatmeal, gluten free cereals yogurt and dairy free milk options. The room was very clean, bed was so comfortable and bedding luxurious. We chose this hotel for the location, which is the best in Madrid. It's so close to the "heart of old Madrid". Close to the Palace, the Plaza Mayor, Plaza Espana, Puerta del Sol and the Prado. We walked to the tapa bars on Calle de Jesus, and tapa bars on Calle de la Cava Baja. So many bars and plazas to have sangria, vermouth or cava. I miss it already. Next door to the hotel is an artisan jewelry shop and across the street a lovely cafe. Lots of shopping and restaurants right outside the hotel door on the pedestrian street. You can not go wrong with this hotel. We will only use this hotel whenever we are in Madrid. Do not hesitate to book through their website where you can find specials. Thank you front desk staff. You have truly made our visit to Madrid memorable and magical. Christine
Hotel response
Dear guest: We would like to thank you for your warm comments; we really make us happy that you have been well with us, you found everything right, and that you have enjoyed our city, like one of us. Please consider our hotel as your home in Madrid. Thank you and all the best! Francisco I staff
Christine Bernardo-Kusyj
29-Mar-2022
29-Mar-2022
"Excellent"
"Excellent"
It was a fantastic stay. The hotel, staff are brilliant. Highly recommended.
Hotel response
Dear Guest, Thank you very much for such an amazing review. We are very happy to know that you loved our Hotel. Our Team works every day in order to make your experience an unforgettable memory. We would be delightful to welcome you back once again to our Hotel the next time that you visit the city. Kind regards, Guest Relations Manager
Hotel guest
25-Mar-2022
25-Mar-2022
"Excellent"
"Excellent"
In 1981 I stayed here and enjoyed a good stay. Today, the hotel is even more wonderful than before. Much more modern and luxurious - we completely enjoy our balcony room. The breakfast was wonderful and the staff was very helpful. We will be back....perhaps sooner than you think!
Hotel response
Dear Guest, Thank you very much for such an amazing review. We are very happy to know that you loved our Hotel. Our Team works every day in order to make your experience an unforgettable memory. We would be delightful to welcome you back once again to our Hotel the next time that you visit the city. Kind regards, Guest Relations Manager
Gary Broussard
4-Nov-2021
4-Nov-2021
"Excellent"
"Excellent"
The reception and service are awesome and provided good guidance on how to navigate the city and options for a day trip to other towns in Madrid. We are so blessed with great customer service and friendly people in the hotel. I will definitely recommend this hotel to all of my friends. Thanks again! ??
Hotel response
Dear Guest, Thank you so much for such a wonderful review. We are very happy to know that you enjoyed your stay with us. We like to tailor made each stay to transform your experience into an unforgettable memory. Thank you for recommending us! We are looking forward to welcome you back in what is now your Home in Madrid. Kind regards, Guest Relations Manager
Hotel guest
26-Nov-2019
26-Nov-2019
"Excellent"
"Excellent"
Excellent hotel & location
Hotel response
Dear Guest, Thank you very much for taking the time to write us a review. We are very happy to know that you loved our Hotel. Our Team works every day in order to make your experience an unforgettable memory. Due to our location, we are a few minutes walking from the main touristic attractions of Madrid and surrounded by a great variety of bars, restaurants and shops from which to choose. We are looking forward to welcome you back in what is now your Home in Madrid. Kind regards, Guest Relations
Hotel guest
24-Nov-2018
24-Nov-2018
"Excellent"
"Excellent"
Very well furnished. Great and varied breakfast. Staff were very helpful
Hotel response
Dear Guest, Thank you very much for such a wonderful review. We are very happy to know that you enjoyed your stay with us that you specially liked our breakfast. Our Team works every day in order to make your experience an unforgettable memory. We would be delightful to welcome you back once again to our Hotel the next time that you visit the city. Kind regards, Guest Relations
Diane Kenny
3-Nov-2018
3-Nov-2018
"Excellent"
"Excellent"
Muy bien localizado, excelente atención y muy moderno y limpio
Hotel response
Querido Huésped, Muchas gracias por tan atento comentario. Nos alegra mucho saber que pasó una agradable estancia con nosotros y que le gustó todos los aspectos del Hotel. Nuestro Equipo trabaja de forma diaria para poder hacer de su estancia un recuerdo inolvidable. Esperamos recibirle de nuevo en lo que ahora es su casa en Madrid. Saludos cordiales, Guest Relations
Hotel guest
17-Oct-2018
17-Oct-2018
"Excellent"
"Excellent"
Very good location and amazing rooms.
Hotel response
Dear Guest, Thank you for taking the time to write us such a delightful review. We are very happy to know that you loved our Hotel. Our Team works every day in order to make your experience an unforgettable memory. We hope to welcome you back in what is now your Home in Madrid.
Hotel guest
3-Sep-2018
3-Sep-2018
"Excellent"
"Excellent"
We really enjoyed our stay and the service provided by the staff.
Hotel response
Dear Guest, Thank you very much for such an amazing review. We are very happy to know that you loved our Hotel. Our Team works every day to make your experience an unforgettable memory. We are looking forward to welcome you back in what is now your Home in Madrid. Kind regards, Guest Relations.
Hotel guest
15-Aug-2018
15-Aug-2018
"Excellent"
"Excellent"
Friendly staff. Very clean hotel. good locations, in centre of town.
Hotel response
Dear Guest, Thank you very much for such an amazing review. We are very happy to know that you loved our Hotel. Our Team works every day to make your experience an unforgettable memory. We are located just a few steps away from the main attractions of the city. We are looking forward to welcome you back in what is now your Home in Madrid. Kind regards, Guest Relations.
Hotel guest
14-Aug-2018
14-Aug-2018
"Excellent"
"Excellent"
Excellent location and good value for family suite. Would definitely recommend to others and stay again.
Hotel response
Dear Guest, Thank you so much for such a wonderful comment! We are very happy to know that your experience in our Hotel was greater than expected. We are located in a pedestrian street in the center of Madrid and just a few steps away from the main attractions of the city. We work every day in order to make your experience an unforgettable memory. We hope to welcome you back in what is now your Home in Madrid. Kind regards, Guest Relations
Hotel guest
19-Jul-2018
19-Jul-2018
"Excellent"
"Excellent"
Hotel Francisco I is a fabulous place to stay if you want to be somewhere in the center of Madrid. Aside from the location, the staff is very helpful and attentive, the room we stayed in was perfect (loved the balcony), and breakfast in the hotel's downstairs dining room was just what we needed before setting off for the day. We will definitely stay here again on our next trip to Spain, which we hope is not too far from now.
Hotel response
Dear Guest, Thank you very much for such an amazing review. We are very happy to know that you loved our Hotel. Our Team works every day to make your experience an unforgettable memory. We are located just a few steps away from the main attractions of the city. We are looking forward to welcome you back in what is now your Home in Madrid. Kind regards, Guest Relations.
Paul Sheff
16-Jul-2018
16-Jul-2018
"Excellent"
Special offers
BREAKFAST BUFFET INCLUDED
Special 10% Advance Discount
Special 12% Advance Discount
Hotel response